Field Service Platform
SME • 6 months
Unified ticketing and scheduling cut admin by 38%.
Business & Domestic Software
Computer Facilities Management
Quiet Power for Your IT
We craft and run software platforms that feel effortless: lean interfaces, resilient backends, and operations you can trust.
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SLA %
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Deployments/yr
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Min Response
Operational Canvas
SLIs, alerts, and change windows — distilled to the essentials.
Clarity
Signals over noise.
Uptime
Boringly reliable.
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About Us
FIDEON IT BOUTIQUE LTD builds custom enterprise software and manages computer facilities with calm authority. We prize stability, clear communication, and maintainable systems.
Engineering
API-first, event-driven, testable boundaries.
Security
Least-privilege, encrypted secrets, routine hardening.
Operations
Observability, backups, patching, and 24/7 monitoring — all documented and audited.
- Runbooks that are short and usable
- Change control & audit trails
- Disaster recovery drills
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Custom Enterprise Solutions
Line-of-Business Apps
Workflow automation, case management, RBAC.
Data & Reporting
Event streaming, tidy dashboards, KPI-first.
Facilities Management
Asset inventories, patch windows, SLOs, runbooks.
Governance & Risk
Policy as code, audit-ready change control.
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Industries
SMEs
Lean systems that scale without noise.
Professional Services
Client portals, secure collaboration.
Retail & eCommerce
Inventory sync, order orchestration.
Domestic / Home
Secure networks and caring support.
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Why Choose Us
Quiet Reliability
Predictable delivery, respectful comms, and steady uptime.
Senior Attention
Small focused teams led by practitioners who ship.
Measured Outcomes
Agree KPIs up front and report with candour.
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Case Studies
Secure Home Mesh
Domestic • 2 weeks
Hardened Wi-Fi, DNS filtering, device isolation.
Retail Data Backbone
Retail • 4 months
Real-time inventory reduced stockouts by 22%.
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What Clients Say
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Insights
Runbooks that Matter
Keep incident guides short, current, and used.
DiscussChoosing SLOs
Targets that match user tolerance, not vendor hype.
Set SLOsDomestic Security Basics
Segment, patch, back up — simple and strong.
Secure Home
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FAQs
Do you support both cloud and on-prem?
Yes. Hybrid is normal — we design to your constraints.
How do you price engagements?
Fixed scopes for builds; calm retainers for operations with clear SLOs.
Can you take over an existing system?
Absolutely. We assess, stabilise the basics, then iterate.
Do you offer domestic/home visits?
Yes, within Greater London. Remote support elsewhere.
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Pricing
Essentials
£950 / project from
- Scoped deliverables
- Security baseline
- Light documentation
Managed
£1,500 / month
- Monitoring & patching
- Backups & recovery drills
- Monthly reporting
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Contact Us
FIDEON IT BOUTIQUE LTD
Phone: 07537127484
Email: hello@fideonitboutique.com
Address: 9 Walton Close, London, England, SW8 2UJ (Registered office)